Order & Delivery Information

dressups by Tina orders are currently taking approximately 4-5 business days to process once your payment has been received.

If you require your order by a specific date, please note this in the order comments.

 

Order Information

Most of our products are “Made to Order” and order processing time needs to be allowed prior to posting orders.  Processing time frames are indicated at the top of this page.

By making products to order we are able to make each item to suit your requirements and your child.  We can make alterations to style, size and colour as requested.  This also means that in busy periods orders will take longer to fill.

Items listed as  “In stock” in the product title will be posted the next business day.  Conditions that apply are: provided payment (as cleared funds) has been received and provided you are the first customer to order and pay for these goods.  “In Stock” items are standard sizes and alterations are not available to the product in any way.  For “In Stock” sheet sets the only change or additions we can make is to join the top and bottom sheets at one end.

Orders for “In Stock” items cannot be sent out when we are closed for holidays, but will be sent out daily until we close, and again once we reopen.

If you need your order urgently please let us know and choose express post.  Please note that the delivery timeframes listed at the top of this page will still apply to express orders.  

If you are in the express post network your order should be delivered the next business day after posting.  For locations not in the next business day network express post will deliver your order as quickly as possible, often faster than normal delivery time frames.  Please refer to Australia Post Express Post Delivery Postcodes  (http://auspost.com.au/parcels-mail/delivery-areas.html) for Next Business Day Network information.

Orders are only sent to Australian locations.

Once you have lodged your order, you will receive an automated email confirming your order and payment options.  If you do not receive this please check your junk mail box.

As an online shop customer contact is via email.  This is our preferred method of contact and enables us to keep our costs to a minimum.  In this way we can provide quality goods at affordable prices.

Holiday closures

dressups by Tina will be closed for Holidays from 18 December 2016 up to and including 4 January 2017.

Orders lodged before we close will continue to be processed in order of lodgement, until we close for holidays.

Orders may be lodged whilst we are closed, however they will not be processed until after we return from holidays.

Holiday Closures and Christmas Orders

dressups by Tina closes through-out the year during the Queensland school holidays and from December to January for Christmas holidays.

Holiday closures are noted on this page for your information. Orders may be placed while we are closed but they will not be processed until after we reopen.  Orders will then be processed in the order they were placed once payment has been received.  If a large number of orders are received it may take several weeks before we can fill all holiday orders.  Please advise the date you hope to receive your order by when finalising your order.  If at all possible we try to assist, however this is not always possible if you order at the last minute.  In this situation express post is recommended.

As always, we strive to ensure your orders are filled as quickly as possible and thank you for your business.